RCC

Retail Council of Canada

Welcome to the "How May I Help You?" e-learning course.

Version 2.0 - April 2, 2009

This course is designed to be accessible to everyone including learners with disabilities. You can navigate with the use of a keyboard, review the course with a screen reader (JAWS) and run closed captioning.

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Source files (zip)

RCC List of Final Deliverables (doc)

Retail Council Accessible Customer Service

Scorm Package (zip)

Non-Scorm Package - Flash (zip)

Non-Scorm Package - HTML (zip)

Non-Scorm Package - CD (zip)

Retail Council Accessible Customer Service - French

Scorm Package - French (zip)

Non-Scorm Package - Flash - French (zip)

Non-Scorm Package - HTML - French (zip)

Non-Scorm Package - CD - French (zip)

CD Label - English and French (zip)